IT Hardware & Support
Selling the hardware is the easy part — supporting it under SLA for years is the business. Autroid tracks every asset, runs SLA-bound support tickets, schedules on-site and remote work, and bills AMC contracts on one ledger.
What it support businesses struggle with.
And how Autroid solves each one — with the module that does it.
The modules built for it support.
Every module sits on one single ledger — one source of truth, no integrations, no sync lag.
Work Order Lifecycle
Intake → estimate → schedule → execute → QC → invoice, with staff assignment and time tracking — for any service job.
AMC & Service Contracts
Recurring maintenance contracts with scheduled visits, renewal reminders and contract-level profitability.
Field Dispatch & Routing
Assign jobs to field staff, plan routes and time windows, and track on-site status from one board.
Inventory & Procurement
Real-time stock, reorder levels, POs and GRN. Parts issue from the job card adjusts stock instantly.
GST Invoicing & Payments
GST-computed invoices, WhatsApp payment links, partial payments and auto-reconciliation.
Real-Time Analytics
P&L that updates within 30s of every event — revenue, labour, parts by branch, by day.
Every corner of the business.
From the first customer touch to the year-end audit — here's what Autroid covers for this industry.
SLA tickets
Bound to SLAs, escalated before breach.
Asset registry
Every device, warranty and history per client.
AMC contracts
Recurring support billed on schedule.
On-site & remote
Schedule and log both kinds of work.
GST billing
Computed natively, posted to the ledger.
Contract P&L
Profitability per client and contract.
What changes when you run on Autroid.
How Autroid AI behaves for it support.
The same intelligence engine, tuned to your industry's language and catalog — grounded in your real data, never hallucinated.
WhatsApp · support ticket
A client raises an issue. The AI recognises their AMC, checks the SLA, logs a ticket, and dispatches support.
More in Field, Home & Trades.
Built for it support.
Ready when you are.
See Autroid configured for it hardware & support in a 20-minute demo.