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IndustriesField, Home & TradesRepair Centers
Field, Home & Trades

Appliance & Electronics Repair

A repair ticket is a job card by another name: device in, diagnose, source the part, fix, test, hand back. Autroid runs the whole ticket lifecycle — with parts inventory, turnaround tracking and WhatsApp status updates that stop the “is it ready?” calls.

Book a demo for repair centers
1.6k
Tickets / month
2.3day
Avg turnaround
100%
Parts costed to the ticket
Challenge → solution

The problems repair centers businesses actually face.

And exactly how Autroid solves each one — with the module that does it.

The challenge
Repair tickets, devices and parts get muddled — which part is for which device?
The Autroid way
A job ticket tracks the device, diagnosis and every part issued against it, just like a workshop job card.
Work Order Lifecycle
The challenge
Customers call constantly asking “is my device ready?”
The Autroid way
Automatic WhatsApp status updates at each stage — received, diagnosed, repaired, ready — end the calls.
AI Sales Engine
The challenge
Spare parts across hundreds of models are impossible to track.
The Autroid way
SKU-level inventory with reorder levels and supplier POs keeps parts for every model accounted for.
Inventory & Procurement
The challenge
No view of which technician or repair type actually makes money.
The Autroid way
Per-ticket labour and parts costing reveals true margin by repair type and by technician.
Real-Time Analytics
Workflow explorer

One flow, end to end.

Walk the journey a customer takes through your business — click any stage to see what happens, who drives it, and what Autroid automates.

Stage 1 of 7 · Lead

Lead lands

A repair enquiry is captured with the device, issue and whether it's drop-off or doorstep.

Driven by: CRE / Telecaller
Autroid does this automatically
Device & issue captured
Drop-off / pickup flagged
Lead scored
Recommended modules

The modules built for repair centers.

Every module sits on the same single ledger, so they share one source of truth — no integrations, no sync lag.

Work Order Lifecycle

Intake → estimate → schedule → execute → QC → invoice, with staff assignment and time tracking — for any service job.

Inventory & Procurement

Real-time stock, reorder levels, POs and GRN. Parts issue from the job card adjusts stock instantly.

CRM & Lead Pipeline

Multi-channel capture, stage-based pipeline, 5-signal lead scoring and full marketing attribution.

AI Sales Engine

AI handles WhatsApp leads 24/7 with real catalog pricing — no hallucinations, auto-creates leads.

GST Invoicing & Payments

GST-computed invoices, WhatsApp payment links, partial payments and auto-reconciliation.

Real-Time Analytics

P&L that updates within 30s of every event — revenue, labour, parts by branch, by day.

Dashboard preview

Your business, on one live screen.

A representative dashboard for this industry — revenue, jobs, customers and AI insights, refreshed within 30 seconds of every event.

Repair Center · Today Repair Centers
Live · refreshes in 30s
Revenue today
58,200
8.7%
Open tickets
42
6
Avg turnaround
2.3 days
0.3d faster
Awaiting parts
9
2
Tickets by device This week
PhoneLapTVWashFridgeMWOth
AI insights live
9 tickets stuck awaiting parts
3 past promised turnaround — escalated.
Phone screen repair is your top earner
Highest-margin repair this week.
Device #T-1182 back for the 2nd time
Possible faulty fix — flagged for QC.
Role-based experience

Built for everyone on the floor.

Switch between roles to see what each person gets — scoped to exactly what they need, and what they're allowed to do.

Owner / Director

Are tickets turning fast at a real margin?
Turnaround & backlog
Open tickets and average turnaround.
Margin by repair
Which repairs actually pay.
Parts exposure
Tickets stuck waiting on stock.
Branch ranking
Throughput by location.
AI impact simulator

Without Autroid vs with Autroid.

The same business, the same week — run on spreadsheets and disconnected tools, versus run on one governed operating system.

Without Autroid The status quo
Tickets, devices, parts muddled
Which part went on which device?
“Is it ready?” calls all day
Front desk drowns in status calls.
Parts chaos across models
Hundreds of SKUs, no real-time truth.
No view of margin
Which repairs pay is a guess.
With Autroid Automated & governed
Job ticket lifecycle
Every part costed to its ticket.
Auto WhatsApp status
Updated at every stage, zero calls.
SKU-level inventory
Parts for every model accounted for.
Per-ticket costing
True margin by repair and technician.
Use case explorer

Every corner of the business.

Tab through the areas Autroid covers for this industry — from the first customer touch to the year-end audit.

Auto status updates

Received → diagnosed → repaired → ready.

Repair history

Every device and repair on file.

Repair warranty

Coverage tracked per repair.

Branch intelligence

One outlet or fifty — same truth.

When you grow, Autroid grows with you. Branch-level P&L stays isolated; the group rolls up into one consolidated, audited view.

Revenue by branch · this month₹ in lakh
Kothrud
Pune
4.2L
Baner
Pune
3.5L
Andheri
Mumbai
3.0L
Thane West
Mumbai
2.4L
College Rd
Nashik
1.7L
Group consolidated revenue
1.48 Cr
Rolled up live from all branches — branch P&L stays isolated.
Top performer this month
Kothrud
Its pricing & follow-up playbook is being shared group-wide.
Group finance integrity score
94/100
Every branch audited the same way — books you can trust.
Industry AI, demonstrated

How Autroid AI behaves for repair centers.

The same intelligence engine, tuned to your industry's language, pricing and workflows — grounded in your real catalog, never hallucinated.

Autroid Sales AI

WhatsApp · quote & status

A customer asks about a phone screen repair. The AI quotes it from the catalog, books a drop-off, and later answers the “is it ready?” question automatically.

Quotes & books Auto status updates Real repair pricing
Every action this AI takes passes the AI Action Firewall — 8 safety guards, role checks and an immutable audit trail. It only does what that role is already allowed to do.
AS
Autroid Sales AI
Online · grounded in your catalog
Repair Centers
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More in Field, Home & Trades.

Built for repair centers.
Ready when you are.

See Autroid configured for appliance & electronics repair in a 20-minute demo.