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Communications · SMS

SMS that reaches everyone. Every time.

Appointment reminders, payment alerts, service updates, and promotional campaigns — all DLT-compliant and delivered with 98% reliability.

Transactional SMSDLT CompliantBulk CampaignsOTPDelivery Tracking

How it works

From trigger to delivery.

How Autroid SMS works for both transactional and campaign messages.

01

DLT registration

Your sender ID and message templates are registered on TRAI DLT — Autroid handles this during onboarding. Compliant from day one.

02

Automatic triggers

Appointment reminders fire 24 hours and 2 hours before slot. Payment due alerts fire at 3, 7, and 14 days. All configurable.

03

Campaign creation

Select segment, choose template, schedule time, and hit send. Autroid sends to thousands of numbers via high-deliverability routes.

04

Delivery tracking

Real-time delivery status per message. Undelivered numbers retried automatically. Failure reports available for investigation.

Capabilities

SMS that works at scale.

Every SMS capability a growing service business needs.

Transactional Triggers

Auto-send on booking confirmation, service start, vehicle ready, payment received, and 30/60/90-day reminders.

DLT-Compliant Templates

TRAI DLT registration and template management handled by Autroid. No compliance risk, no manual registration.

Bulk Campaign Sender

Send to custom segments of thousands of customers. Scheduling, throttling, and delivery optimization built in.

OTP & Verification

Secure OTP delivery for app login, payment confirmation, and customer verification. Sub-5-second delivery.

Opt-out Management

DND and opt-out managed automatically. Customers who opt out are never messaged again — compliant by default.

Delivery Analytics

Sent, delivered, and failed counts per campaign. Track delivery rate trends and identify network-specific issues.

AI Inside · SMS

Smarter SMS delivery.

AI that optimizes when messages are sent and which customers to prioritize.

Send-time Optimization

Campaigns sent at each customer's historically optimal response time — not a fixed blast time. Response rates improve 20–35%.

Message Personalization

Dynamic fields filled from customer data: name, vehicle, last service date, advisor name. Every message feels personal, not mass-sent.

Churn Signal Targeting

AI identifies customers most likely to respond to a reactivation SMS based on historical engagement patterns. Target the right people first.

Impact

What reliable SMS delivers.

Outcomes measured across Autroid SMS customers.

98%
SMS delivery rate

High-deliverability routes with automatic fallback. 98% of messages reach the recipient within 2 minutes.

42%
Reduction in no-shows

24-hour and 2-hour appointment reminders cut no-shows by 42% — one of the highest ROI automations in the platform.

₹0
DLT compliance cost

Autroid handles TRAI DLT registration, template approval, and compliance monitoring. No separate agency required.

Stop missing calls. Start automating conversations.

Book a demo and see how Autroid's AI voice agent and WhatsApp automation handle the communication load — so your team can focus on the customer in front of them.